★ For students not yet registered with their campus accessibility office
Accommodations are supports that make learning fair — like extra time on a test, a quiet room, or notes to help you follow along. You have the right to ask for them. There are two parts: first you register, then you request your accommodations each semester.
First
Get registered with your accessibility office
— do this one time1
Tell the office you have a disability
Contact your campus accessibility office and say you would like to register. Every CUNY campus has one — at QCC it is called the Office of Accessibility Services (OAS); other campuses use similar names, like Accessibility Services or Disability Services.
Why: The office can only set up your supports after you let them know.
2
Fill out the request form
Complete the Confidential Accommodation Request form at cuny-accommodate.symplicity.com/public_accommodation.
Why: This opens your file and officially starts your request.
3
Turn in your paperwork
Give the office your documentation — the papers about your disability.
Why: It shows which supports will help you, so the office can approve the right ones.
4
Meet with OAS
Meet with the accessibility office to talk about what helps you learn best.
Why: Together you decide your accommodations, and the office approves them. Now you are registered!
What you use to log in
You log in with your CUNYfirst username and password — the same login you use for CUNYfirst (where you see your classes and schedule). Forgot it? Your mentor, the accessibility office, or the campus Help Desk can help you reset it.
Then
Turn on your accommodations in Accommodate
— after you register, and every semester1
Log in to Accommodate
Go to cuny-accommodate.symplicity.com and sign in with your CUNYfirst username and password.
Why: Accommodate is the website where you turn your accommodations on for this semester.
2
Open the Accommodation tab
On the menu, click Accommodation.
3
Start a Semester Request
Click Semester Request, then click Add New.
Why: A new request is how you tell the system, “I want my supports this term.”
4
Choose the semester
Pick Fall 2026 from the dropdown menu.
5
Check your classes
Your Fall 2026 classes are already listed — just tick all of them (or the ones you need).
Why: Your accommodations apply to the classes you pick here.
6
Submit
Scroll to the bottom and click Submit.
7
Wait about 3 business days
The accessibility office reviews it and sends your Accommodation Letter to each professor.
Why: The letter tells your professor your supports — so you don’t have to explain it yourself.
If you get test supports (extra time or a quiet room)
Book each test in the Testing Room tab at least 3 business days before the test. You will only see this tab after you finish your Semester Request.
At Queensborough (QCC)
Office of Accessibility Services (OAS)
Science Building, Room 132
718-631-6257 · OAS@qcc.cuny.edu
At another CUNY campus?
Every campus has its own accessibility office —
the name and room differ, the steps do not.
Search “your campus + accessibility services”
or ask your program mentor to find it with you.
You are never on your own — your program mentor can help you fill out forms and can go with you to the accessibility office.